I wanted to thank you for your response to my calls.
I wish that every business was run as well as yours
I can assure you that you and your team are by far the most "customer
focused" business in Arizona.
You have always been there to help with all my questions and concerns
thank you for continued help
Bay Pools & Spa has been our pool service
for the past year and a half. They have serviced our pool with
the previous owners of our home which have been completely happy
with Runaway Bay and referred
company to us.This has been a first class service and we are
very happy with the service they provide. We are kept up to date
each service that is provided to us. Thank you Ken for being so loving
Sincerely, Y. Hutton
Runaway Bay Pool and Spa has saved our pool. Every summer our
pool would turn green and we would be unable to swim in it for days
end.....UNTIL Runaway Bay. Last year was the first summer in 5 years
that we enjoyed
our pool every day of summer. We love our "pool
guy" so do our kids and even our dogs!!! ( he sneaks treats
to them). Honest, reliable, excellent service.
From Erich & Marla M.
Runaway Bay Pool and Spa provides high quality, completely trustworthy
and reliable service. Problems get fixed quickly and without excess
cost. Runaway Bay Pool and Spa has been great to work with. Ken
is smart and
reliable, and he is really nice to my dog!
Maggie M & Tom K
We have had Runaway Bay Pool and Spa for about 2 years and
it has been the best pool service we've had. We are gone for over
6 months of the year and have always had concerns during the "monsoon" periods
that the pool service would not take care of the pool and there
would be damage. But shortly after we started with Ken, Scottsdale
had the "perfect
we've been told our pool (and all others) had several inches of
mud on the bottom. Ken supported us in getting it clean,
even though he had to make extra trips to continually backwash
and our neighbors were all impressed with the dedication and effort
put into it.
He keeps up on the latest pool technology and has
worked on several issues with our pool. We recently had a neighbor
for his name so they could start using him. Ken does an over all
job and we have certainly recommended him.
Just a note to tell you how much we appreciate your professionalism
and the high degree of customer service that you provide. Heck,
even our dog likes you and sends his thanks for the frequent treats
that you leave. We are looking forward to working with you for
time to come. Thanks for the excellent pool service.
Pam & John C.
I have had Ken Sehr from Runaway Bay Pool and Spa maintaining my
pool since I purchased my home in Scottsdale. I am back and forth
to Scottsdale several times a year and I have the comfort of knowing
will be well maintained while I am not in town. Whenever
I return, it is always in great shape. Ken is most accommodating
in anything extra that I might want done and is extremely personable.
Our great big pool is more than 40 years old! We have lived in
this house for 25 years, and have had many pool problems during
that time. Since Runaway Bay has taken over our pool care, the
seems to have a new life, with strong circulation and sparkling
- thanks Ken!
Gary and Diane M